http://www.energybyte.com/blog/how-friendly-should-you-be-with-the-customer Doing Business, Start-ups, Small Business Blog Fri, 02 Dec 2011 06:12:19 +0000 hourly 1 http://wordpress.org/?v=3.2.1 http://www.energybyte.com/blog/how-friendly-should-you-be-with-the-customer/comment-page-1#comment-19678 Alex Horovitz Mon, 05 Jan 2009 15:54:03 +0000 http://www.energybyte.com/blog/?p=328#comment-19678 Our research on <a href="http://brookeside.com" rel="nofollow">Customer Loyalty</a> suggests that having what we call good chemistry is a key ingredient to building that long term successful relationship. Trust is another dimension that proves key, and being friendly (as well as honest) goes a long way to building trust. Our research on Customer Loyalty suggests that having what we call good chemistry is a key ingredient to building that long term successful relationship. Trust is another dimension that proves key, and being friendly (as well as honest) goes a long way to building trust.

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